CONTACTS
CONTACT
Departmental contacts (sales, support, billing)
Office hours
Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday: 10:00 AM – 2:00 PM (EST)
Sunday: Closed
Response times
Email inquiries: Typically within 24 business hours
Phone calls: Answered during office hours; voicemail responses within same business day
Live chat / WhatsApp: Immediate during business hours; messages outside hours responded next business day
Alternate Contact
Message us directly at +1 (786) 426‑3208 for quick responses.
Email:
Send inquiries anytime to info@miadistributors.com; we typically reply within 24 business hours.
We Serve All Florida
Frequently Asked Questions (FAQ)
What kind of products does Mia Distributors offer?
We are a wholesale distributor based in Miami, serving Florida. We supply [general categories you carry, e.g. home goods, electronics, fashion, etc.]. Contact us to get our current catalog.
Who can place an order? Do you sell to individual consumers?
We primarily serve retailers, resellers, and businesses. If you’re an individual, you can contact us to see if we can accommodate your request.
How do I place an order?
You can request a quote via our “Products” page or contact form. Once approved, we send you an invoice and payment instructions. After payment, we ship your order according to the selected method.
What are your wholesale minimums / order quantities?
Our minimum wholesale order is $X (or Y units) per order. (Adjust according to your policy.) If you need a smaller quantity, get in touch and we’ll see what we can do.
What is your shipping / delivery policy?
We ship within Florida (or beyond, depending). Typical handling time is 1-3 business days after payment is confirmed. Shipping costs depend on weight, destination, and service selected.
Do you offer drop shipping?
YES
What payment methods do you accept?
We accept [e.g. bank transfer (ACH), credit card, PayPal, etc.]. Payment is due before shipment (or Net 30 for approved accounts).
Can I get a sample before placing a full order?
Yes, we provide sample orders for a small fee (plus shipping). Please contact us with the product ITEM(s) you’d like to sample.
What if the product arrives damaged or incorrect?
Contact us immediately (within 1-3 days) with photos of the damaged/incorrect item. We will send a replacement or process a refund as needed.
Do you have an account portal or ordering system?
We plan to launch (or already have) an online ordering portal for registered wholesale customers. Contact us to request access.
How can I contact customer service?
You can email us at info@miadistributors.com, call (786) 426-3208, or fill out the contact form. We aim to respond within 24 business hours.